We started because the system was not working for patients
In 2010 our founder, Dr. Amara Collins, was working in a busy clinic where the average appointment lasted nine minutes. Patients left with a prescription and a leaflet, and came back six months later with the same problem and a new one. The gap was not medical knowledge — it was time, coordination and follow-through.
So we built a practice around those three things. Appointments are longer. Every clinician shares the same record. And each patient is paired with a care coordinator whose job is to make sure the plan actually happens.
Fifteen years on, Health Way Support supports more than 12,000 people across North Alabama across ten connected programmes — from the first tooth cleaning to Medicare paperwork.
Our mission
To make coordinated, preventive healthcare accessible and understandable for every family we serve.
Our vision
A community where people manage their health proactively — and rarely need the emergency room.